About us
Would you like to know everything about our Carrierscheck? Are you wondering what solutions we offer to make it easier for you to use our worldwide parcel tracking service?
On this page you will find all the answers you are looking for!
Why did we create the Support-Carrierscheck?
Simply because you are entitled to the best support available!
We make it easy for you to locate your packages quickly, so it's only natural that we also make it easy for you to access the highest quality customer support. Your questions get the answers they deserve. And above all, your support at every stage of your use of Carrierscheck is essential.
Need help subscribing, need help finding your package number or even need help cancelling your subscription. Whatever the situation, we are here to guide you through all the steps.
Our advisors can be reached by phone or by email, it's up to you to choose the way that suits you best.
Who are we?
The Support-Carrierscheck team is made up of professional consultants. Coming from many different backgrounds in the customer service world, our consultants have been selected for their technical skills and their interpersonal skills.
Attentive, empathetic, patient, responsive and educational, the members of our support team have all the skills required to accompany you in the best possible conditions. They will be able to provide you with the answer to your question, as well as to support you in your procedures (in particular, registration and cancellation of the Carrierscheck subscription).
Moreover, all our employees regularly follow training courses to update their knowledge. They can thus solve all types of problems.
Our advisors are available from Monday to Saturday, from 8:00 am to 8:00 pm, without interruption.